This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Rooted Health Co. (“Rooted Health,” “we,” “our,” or “us”) is required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with this Notice of our legal duties and privacy practices under the Health Insurance Portability and Accountability Act (HIPAA).
We are required by law to:
Maintain the privacy and security of your Protected Health Information
Provide you with this Notice of our legal duties and privacy practices
Follow the terms of the Notice currently in effect
Notify you if a breach occurs that may have compromised your information
We may use or disclose your PHI for the following purposes without your written authorization:
We may use and share your health information to provide, coordinate, or manage your healthcare.
Example: Sharing lab results with a specialist or reviewing your health history during a telehealth visit.
We may use your information to bill and receive payment for services provided.
Example: Processing membership payments or visit fees.
We may use your information to operate and improve our practice.
Example: Quality assessment, administrative activities, compliance reviews, and staff training.
We may disclose your information when required by federal or state law.
We may disclose information:
To prevent or control disease
To report abuse or neglect
To prevent serious threats to health or safety
We may disclose information for audits, inspections, licensure, or other oversight activities.
We may share information with trusted third-party vendors (such as telehealth platforms, billing services, or electronic medical record providers) who are required to protect your information through Business Associate Agreements (BAAs).
We will obtain your written authorization before:
Using or disclosing psychotherapy notes (if applicable)
Using your information for marketing purposes
Selling your health information
You may revoke your authorization at any time in writing.
You have the following rights:
You have the right to inspect and request a copy of your health records.
If you believe information in your record is incorrect or incomplete, you may request an amendment.
You may request limitations on how we use or disclose your information. While we are not required to agree to all requests, we will consider them.
You may request that we contact you in a specific way (e.g., only by email or at a specific phone number).
You may request a list of certain disclosures we have made of your PHI.
You may request a paper copy of this Notice at any time.
For telehealth visits:
We use secure, HIPAA-compliant platforms.
You are responsible for ensuring privacy in your physical environment during sessions.
While we take precautions, electronic communication carries some inherent risk.
If a breach of your unsecured PHI occurs, we will notify you promptly as required by law.
We reserve the right to change this Notice at any time. The updated version will be posted on our website with a revised effective date.
If you believe your privacy rights have been violated, you may file a complaint with:
Rooted Health Co.
Telehealth Services – Alabama, Florida, Georgia
Email: support@rootedhealthco.com
Phone: (334) 246-1206
You may also file a complaint with the U.S. Department of Health and Human Services (HHS). We will not retaliate against you for filing a complaint.
For questions regarding this Notice or your health information, contact:
Rooted Health Co.
Telehealth Services – Alabama, Florida, Georgia
Email: Kacinorriscrnp@gmail.com
Phone: (334) 246-1206
