Rooted Health Co. (“Rooted Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our telehealth services, enroll in membership services, or interact with us online.
By using our website or services, you agree to the practices described in this policy.
We collect information in the following ways:
Book an appointment
Enroll in membership
Submit a contact form
Subscribe to our journal/newsletter
Communicate with us via email or portal
Name
Email address
Phone number
Mailing address
Date of birth
Payment information
Health history and medical information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date/time of visit
Cookies and usage data
We use collected information to:
Provide medical and telehealth services
Schedule and manage appointments
Manage memberships and services
Process payments
Communicate about care or services
Send educational content (if you opt in)
Improve website performance and user experience
Comply with legal and regulatory obligations
We do not sell your personal information.
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA).
Your Protected Health Information (PHI) is used and disclosed only for:
Treatment
Payment
Healthcare operations
Legal compliance
For more details about your rights regarding PHI, please review our HIPAA Notice of Privacy Practices.
We use secure third-party platforms for:
Appointment scheduling
Telehealth visits
Payment processing
Electronic medical record (EMR/EHR) systems
These providers are required to maintain appropriate safeguards and, where applicable, Business Associate Agreements (BAAs) in compliance with HIPAA.
While we take reasonable steps to work with secure vendors, we are not responsible for the privacy practices, policies, or security measures of third-party platforms or external websites linked from our site.
Our website may use cookies and similar technologies to:
Improve site functionality
Analyze traffic
Enhance user experience
You may adjust your browser settings to refuse cookies, however some features of the website may not function properly.
If you subscribe to our journal or newsletter, we may send educational updates or announcements. You may unsubscribe at any time using the link provided in the email.
You understand that standard email and electronic communications may not be fully secure. Sensitive or medical information should only be shared through secure platforms (such as the patient portal) unless otherwise directed by the practice.
Electronic communications may become part of your medical record.
We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information in accordance with applicable laws and HIPAA standards. While we strive to protect your data, no system can guarantee absolute security, and you acknowledge that there is inherent risk in electronic data transmission.
Depending on your state of residence (including Alabama, Florida, and Georgia), you may have rights to:
Access your personal information
Request correction of inaccurate information
Request deletion of certain information (where permitted by law)
Receive a copy of your information
Withdraw consent for certain uses
To exercise these rights, please contact us using the information below.
Our services are not directed toward individuals under the age of 18 without parental or guardian involvement.
We do not knowingly collect personal information from minors without appropriate consent.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or your personal information, please contact:
Rooted Health Co.
Telehealth Services – Alabama, Florida, Georgia
Email: info@rootedhealthcompany.com
Phone: (334) 246-1206
Effective Date: 03/17/2026
