Rooted Health Co. (“Rooted Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our telehealth services, enroll in membership services, or interact with us online.
By using our website or services, you agree to the practices described in this policy.
We collect information in the following ways:
Book an appointment
Enroll in membership
Submit a contact form
Subscribe to our journal/newsletter
Communicate with us via email or portal
Name
Email address
Phone number
Mailing address
Date of birth
Payment information
Health history and medical information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date/time of visit
Cookies and usage data
We use collected information to:
Provide medical and telehealth services
Schedule appointments
Manage memberships
Process payments
Communicate about care or services
Send educational content (if you opt in)
Improve website performance and user experience
Comply with legal and regulatory obligations
We do not sell your personal information.
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA).
Your Protected Health Information (PHI) is used and disclosed only for:
Treatment
Payment
Healthcare operations
Legal compliance
For more details about your rights regarding PHI, please review our HIPAA Notice of Privacy Practices.
We use secure third-party platforms for:
Appointment scheduling
Telehealth visits
Payment processing
Electronic medical records
These providers are required to maintain appropriate safeguards and, where applicable, Business Associate Agreements (BAAs) to protect your information.
We are not responsible for the privacy practices of external websites linked on our site.
Our website may use cookies and similar technologies to:
Improve site functionality
Analyze traffic
Enhance user experience
You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.
If you subscribe to our journal or newsletter, we may send educational updates or announcements. You may unsubscribe at any time using the link provided in the email.
Medical or sensitive information should not be sent through unsecured email unless specifically directed.
We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information. While we strive to protect your data, no system can guarantee 100% security.
Depending on your state of residence (including Alabama, Florida, and Georgia), you may have rights to:
Access your personal information
Request correction of inaccurate information
Request deletion (where applicable)
Receive a copy of your information
Withdraw consent for certain uses
To exercise these rights, please contact us using the information below.
Our services are not directed toward individuals under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from minors without appropriate consent.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or your personal information, please contact:
Rooted Health Co.
Telehealth Services – Alabama, Florida, Georgia
Email: Kacinorriscrnp@gmail.com
Phone: (334) 246-1206